United Kingdom Deliveries
Please see below our delivery charges:
- Standard 3 to 5 working days from £4.99 + VAT
- Express 2 to 3 working days from £7.99 + VAT
Please note Next Working Day Services are unavailable during promotion periods. To be kept up-to-date on service changes, please sign up to our mailing list. Also note we only work Monday to Thursday, therefore Friday and the weekend is not included within the lead time.
- Next Working Day (Anytime) from £9.99 + VAT
- Next Working Day (Before 1.00pm) from £14.99 + VAT
- Next Working Day (Before 10.30am) from £19.99 + VAT
- Saturday Delivery (Anytime) from £24.99 + VAT
Next Working Day delivery services are available for orders received before 4.30 pm (Mon to Thu). Orders placed on a Next Working Day service after 4.30pm will be sent out the following working day during our working days (Mon to Thu). Next Working Day services are available for only plain A4 sheets and A5 sheets orders.
Please note we do not offer Next Working Day delivery service on printed items due to the extra processes involved. You can select an Express Delivery (2-3 working day) service, which is based on the approval date that will need to be received via email.
Please allow an extra day for delivery if the goods are being delivered outside the UK Mainland e.g. Scottish Islands, Scottish Highlands, Isle of Man, Channel Isles, Northern Ireland, Scilly Isles and Isle of Wight.
Please also take into account the payment method you have used during checkout e.g. if you are paying by Bank Transfer or Cheque, your order will not be processed until the payment has been received in full.
International Deliveries
Please see below a list of charges and services we offer for posting items to international addresses.
- Austria, Belgium, Czech Republic, France, Germany, Guernsey, Hungary, Jersey, Luxembourg, Netherlands, Republic of Ireland (3 to 5 Working Days) - from £14.99 + VAT
- Denmark, Italy, Poland, Portugal, Spain, Sweden and Switzerland (3 to 5 working days) from £19.99 +VAT
- Finland, Lithuania, Turkey (3 to 5 working days) from £24.99 +VAT
- Greece (3 to 5 working days) from £29.99 +VAT
Please provide us with the correct EORI number. Failure to provide a correct EORI number means your items may be delayed or even refused by the Customs. If these items are returned to us by Customs for this reason, we will have to charge you again for a re-delivery. If you do not have an EORI number, please get in touch with the team to discuss your options.
If you are outside the UK and cannot find your country on the list, take a look at this article for international shipping/ collection requirements, or please contact us at info@flexilabels.co.uk and we will get back to you with our delivery charges and lead times.
Progress on your order
- You can check the progress on your order by logging into your account.
- In some cases e.g. bad weather, heavy traffic or the address is difficult to locate, the courier may not be able to make a timed delivery. If you have paid for a timed delivery service, please allow up to 2 hours before contacting us or the courier.
- We are not responsible for any late deliveries incurred by couriers due to bad weather, courier strikes or by any other reasons.
- If you place an order over the weekend, it will be processed on Monday.
- If your parcel has been lost, delivered to an incorrect address or mis-sorted by the courier, we will not re-send the replacement items until we recover the original items. If you are in urgent need you will need to place a new order and we will refund the previous one as soon as we have an update from our courier on previous delivery.
- You will have to pay a re-delivery charge in case the delivery address was entered incorrectly during checkout or no one was present at the delivery address to sign for or to accept the receipt of the items.
